Customer Marketing Manager

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About The Role

Customer Marketing Manager

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Full time
12K AED
We are looking for an experienced Customer Marketing Manager to join the marketing team in our rapidly-growing business. If you’re excited by the opportunity to fully manage our CRM strategy and see tangible results quickly, this is the perfect role for you. You will have a proven track record of implementing successful CRM campaigns, which have led to a tangible impact on key metrics. The role is a mix of remote and office. Our offices are based from our recently-refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire.

Responsibilities:

  • Map our customer journeys and identify opportunities to drive adoption, retention and advocacy
  • Launch new assets to support customer onboarding, engagement and renewal
  • Manage our email marketing including automated emails, sales emails and customer newsletters
  • Research customer pain points and work with product development and support teams to help improve our services
  • Continuously evolve our existing trigger-based comms and identify new opportunities

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